Discover LICC

Our Values

Long Island Crisis Center embraces these core values to guide its good work of providing services to all stakeholders of the community:

• Timeliness.  People in crisis cannot wait. We respond immediately to all calls for help.

• Integrity.  All agency activities – internal and external – are guided by the highest professional and ethical standards and infused with a rigorous commitment to excellence.

• Respect.  All services are provided confidentially and unconditionally. We hold the utmost regard for the dignity of everyone we encounter – clients, volunteers, funders, donors, staff, colleagues and other stakeholders. This value carries across all interactions within the agency including intra-staff, board/staff and staff/volunteer communications.

• Transparency.  Clarity, openness and accuracy are essential elements of accountability. We strive for complete transparency in all agency transactions. This includes accounting standards, financial statements, HR policies, vendor contracts, donor stewardship, resource allocations and all internal and external communications.

• Innovation.  We are committed to providing programs and services that go where the need is greatest, utilizing the latest technology and culturally appropriate approaches to meet evolving needs and achieve high-quality, client-centered services that are true to our mission.

• Empowerment.  We help the most marginalized and disenfranchised populations find their voice. We advocate with – and for – them. We are willing to take risks, both politically and financially, in order that all people have equal and appropriate services available.

Our History

Long Island Crisis Center (LICC), a not-for-profit, 501(c) (3) private agency, was established in 1971 and has existed since then as a 24 hours-a-day/7 days-a-week/365 days-a-year suicide prevention and crisis intervention center. In its over 50 years, it has grown from one hotline to seven. It is staffed round-the-clock by volunteer counselors who undergo six months of intensive training. We respond to more than 10,000 calls on our telephone hotlines, and through our online and mobile chat service, ChatLIVE Long Island™ annually.

PFY(formerly Pride for Youth), a division of Long Island Crisis Center established in 1993, provides programs and services for lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ+) individuals. Services include:

• Individual and Family Counseling

• Supportive Groups and Spaces for LGBTQ+ Individuals

• Support for Parents of LGBTQ+ youth

• Community Education for Students and Professionals

• HIV and Rapid Syphilis Testing

• Access to PEP and PrEP

• PFY’s cornerstone project, The Coffeehouse, which is a weekly, Friday evening drop-in center for LGBT youth and their cisgender allies.

Click Here for more information on PFY's services.

Building Healthy Lives Through Education Program, established in 1979, provides on-site and virtual workshops for students, faculty and staff in middle schools, high schools, colleges and community agencies. Workshops focus on topics pertaining to today’s youth and are always expanding.

Click Here for more information on all of the workshops offered.